Privacy Policy

This privacy policy explains how Service Charge Calculator collects, uses and protects any information you provide when using this website.

Last updated: February 2026

1. Who we are

Service Charge Calculator is an independent service that provides estimated service charge information for leasehold properties in England and Wales. For the purposes of applicable data protection legislation, Service Charge Calculator is the data controller for any personal data processed through this website.

2. What data we collect

When you use the Service Charge Calculator, we may collect the following information:

Postcode — used to estimate regional service charge variations. We do not use this to identify you personally.
Property details — number of bedrooms, building age and amenities. This information is used solely to generate your estimate.

We do not collect your name, email address, phone number or any other directly identifying personal information through the calculator.

3. How we use your data

Any data entered into the calculator is used solely to generate your service charge estimate. We process this data on the basis of your consent, given by your use of the calculator.

4. Data storage and retention

Calculator inputs are processed in real time and are not stored on our servers after your session ends. We do not maintain a database of user queries or results.

5. Cookies

For information about how we use cookies, please see our Cookie Policy.

6. Third-party services

We may use third-party services for website hosting and analytics. These services may collect technical information such as your IP address, browser type and pages visited. This data is used solely for the purpose of maintaining and improving the service.

We do not sell, trade or otherwise transfer your personal information to third parties for marketing purposes.

7. Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

Request access to any personal data we hold about you
Request correction of inaccurate personal data
Request deletion of your personal data
Object to the processing of your personal data
Request the restriction of processing of your personal data
Data portability

As we do not store personal data from calculator usage, these rights are most likely to be relevant if you contact us by email.

8. Children's privacy

Service Charge Calculator is not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at hello@servicechargecalculator.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.